IDENTITY OF THE HANDLER
letstravel.lk is published by Lets Travel ltd (Colombo, Sri Lanka).
Website hosting is provided by phpnet.org (Europe).
Access to the Website and use of its content takes place within the framework of the terms of use described below. Browsing the Website constitutes unconditional acceptance by the Internet user of the following provisions.
NATURE OF PERSONAL DATA
Personal data refers to any personal information you may provide to Lets Travel ltd which allows us – directly or indirectly – to identify you as an individual.
LETS TRAVEL ltd ‘COMMITMENTS’ FOR THE PROTECTION OF PERSONAL DATA
Transparency and purpose: No personal information will be collected without your knowledge. Prior indication will be made of the optional or compulsory nature of information communicated to Lets Travel ltd, via the Website.
We will collect and process your personal data only for the purposes described in this Policy and inform you of the recipients of the data.
Proportionality and relevance: We only collect and process the personal data necessary for the proper processing of your application or customization of the services proposed to you.
Necessity: We will retain your personal data only for the period required to process it.
Security and Confidentiality: We commit to taking the necessary measures to ensure the confidentiality of the data and prevent its disclosure to unauthorized third parties. In the event of a transfer of data to authorized third parties, we will take appropriate measures to guarantee the security of the transfer.
WHAT PERSONAL DATA IS COLLECTED?
You may be asked to provide your personal data when you visit the Website.
The data collect may include but will not be limited to personal information at every touch point or guest interaction, and in conducting every aspect of our business, we may collect personal information.
You will be informed of the compulsory or optional nature of the information requested during the collection process through the use of an asterisk. The requested information marked with an asterisk is required in order to process your requests. The other information is designed to enable us to get to know you better, for us to improve the services offered to you. It is, therefore, optional.
In particular, we collect and process your name, address, mailing address, billing address, email address, password, phone number, IP address, connection data and navigation data. Some data is collected automatically as a result of your actions on the Website.
In addition, we collect other personal information in certain cases, such as;
Surveys & Net Promoter scores: We may request demographic data or other personal information in customer surveys.
Social Media: If you choose to participate in Lets Travel ltd’s social media activities or offerings, we may collect certain information from your social media account consistent with your settings within the social media service, such as location, check-ins, activities, interests, photos, status updates and friend list. We may also allow you to enter into contests to provide photos, such as of your stay with us, which you may share with your connections on social media for votes, shared offers or other promotions.
Employment Applications: If you choose to apply online for employment with Lets Travel ltd’s we ensure Lets Travel ltd is committed to the responsible management, use and protection of personal information. Where local laws impose greater obligations or restrictions on the use of personal information, or require additional information to be provided to you, the data collected will be supplemented by local policies or procedures that are specific to a particular region, country or entity.
We do not knowingly collect sensitive information, such as information concerning your race or ethnicity, political opinions, religious or philosophical beliefs, trade union memberships, health or sexual orientation.
WHEN IS YOUR PERSONAL DATA COLLECTED?
Your personal data may be collected in various ways, including when:
- you make a booking on the Website
- you send us an email, enquiry or submit an enquiry form
- you subscribe to the mailing list for the newsletter
- you share a page or an offer by sending an email or through a social network
- you accept an upgrade via the offers sent by email
WHAT ARE THE PURPOSES?
Through the website, our company collects the personal data strictly necessary for the following purposes:
- Managing your transactions
- Managing and monitoring customer relations
- Managing your newsletter subscription
SHARING YOUR PERSONAL DATA
Your personal data collected by Lets Travel ltd, is not passed to a third party without your prior consent.
SENSITIVE TRANSACTIONS
Sensitive transactions (bank details, etc.) are transmitted securely through encryption and authentication algorithms. These secure transactions can be identified by the presence of a closed padlock in most browsers.
DATA RETENTION
We will retain your personal data for as long as we deem it necessary to enable you to use our services, to provide our services to you (including maintaining the online user account (if created)), to comply with applicable laws, resolve disputes with any parties and otherwise as necessary to allow us to conduct our business, including to detect and prevent fraud or other illegal activities. All personal data we retain will be subject to this Privacy Statement. If you have a question about a specific retention period for certain types of personal data we process about you, please contact us via the contact details provided below.
HOW DOES LETS TRAVEL LTD TREAT PERSONAL DATA OF CHILDREN?
The services offered by letstravel.lk are not directed at children under 18. For children younger than 18 years old, the use of any of our services is only allowed with the valid consent of a parent or a guardian. If we become aware that we process information of a child under 18 years old without the valid consent of a parent or guardian, we reserve the right to delete it.
RIGHTS OF ACCESS, RECTIFICATION, DELETION AND OPPOSITION
You have the right to access and rectify information concerning you through a written request. You may also, for legitimate reasons, oppose the processing of data concerning you.
To exercise any of these rights and obtain details of the information concerning you, simply contact:
LETS TRAVEL ltd
Galadari Hotel
Lotus Road
Colombo, Sri Lanka.
